Introduction to Outlook Time: 50 Min

• What is Outlook
• Opening Outlook
• Getting to Know the Outlook Screen
• The Outlook Bar
• Customizing Menus and Toolbars
• Moving a Around the Outlook Screen
• Using Views
• Getting Help
• Exiting Outlook

The Inbox Time: 90 Min

• The Inbox
• Reading Your Email
• Replying to an Email Message
• Forwarding Messages
• Recalling Sent Messages
• Creating a New Email Message
• Links and Attachments
• Saving Attached Files
• Printing Emails
• Staying Organized

Outlook Calendar Time: 60 Min

• What is Outlook Calendar
• Calendar Views
• Appointments and Events
• Recurring Appointments
• Posting Calendats on the Internet
• Printing Calendars

Managing Tasks and the Journal Time: 50 Min

• Using the TaskPad
• The Task Form
• Working with Task
• Assigning Tasks to Others
• Accepting Assigned Tasks
• Using the Journal
• Manually Recording Journal Entries
• Viewing Journal Entries

Managing Contacts Time: 50 Min

• What is Contacts?
• Adding Contacts
• Using Views to See Contact Information
• Modifying and Deleting a Contact
• Adding Contacts from the Same Company
• Using the AutoDialing to Call a Contact
• Sending Letters to a Contact
• Sending Email to a Contact
• Exploring Contact Web Pages

Additional Tools Time: 50 Min

• Using Flags to Follow Up
• Using Filters
• Creating and Using Notes
• Using the Out of Office Assistance
• Integrating Outlook Components
• Using Outlook with Office Applications